الوظائف
Talent Acquisition Specialist , cairo-Egypt
Job Purpose
Provides support to the HC Manager in delivering the full life-cycle of recruiting from sourcing, screening, advertising, and selecting qualified candidates for the company in an efficient and cost-effective manner.
Provides support to the HC Manager in delivering the full life-cycle of recruiting from sourcing, screening, advertising, and selecting qualified candidates for the company in an efficient and cost-effective manner.
- Job Details – Key Responsibilities And Accountabilities
- Being the public face of the company during the recruitment process, so they must ensure positive candidate experiences from the initial application to the final on-boarding process.
- Helps in identifying key performance factors, develop sourcing pools and establish interviewing criteria.
- Responsible to proactively create applicant pools and talent pipelines by posting job ads through job boards, social media, state employment agencies, professional associations and employee referral programs.
- Acts as an Employer Branding Champion, building relations with relevant Universities, Institutes and identifies and plans participation in relevant career fairs.
- Reviews Job Descriptions with hiring managers and department managers before posting job ads internally/externally.
- Evaluates applications, screens resumes, conducts reference checks and completes initial phone interviews and undertakes first round of interviews.
- Coordinates the review / placement of “internal vacancies” and thereafter assists in the process including organizing interviews & thereafter communicating to all internal applicants.
- Maintains a database of shortlisted candidates for all functions/business units.
- Prepares offer letters for the selected candidate(s) as per approved terms and conditions and DOA.
- Coordinates interviews for all positions including communication with candidates, booking meeting rooms, hotel/ travel booking & preparation of interview documents.
- Tracks the progress of appointees till their joining & provides company information/answers queries as required.
- Coordinates the process of reference & back-ground checks of short-listed candidates and checks their education record/documents. Coordinates with recruiting agencies for approved vacancies for sourcing candidates.
- Places advertisements, as required, on various social networks, respecting the guidelines of job posting
- Maintains a data base of approved recruitment agencies, information about rates and reviews & checks the agency invoices before payment if any.
- Regularly evaluates the sourcing channel effectiveness of recruitment sources including various media sources and recruitment agencies based on past performance/response.
- Prepares regular recruitment status reports.
- Assists HC Manager with induction /orientation of new employees.
- Responsible for maintaining all relevant recruiting documents for audit including interview forms, declaration of relatives, reference & background checks, etc.. updated and filed properly.
- Maintains awareness of competitor practices, industry trends and recruitment standards.
- Miscellaneous other tasks as reasonably required.
- Skillset (job Specific Technical Skills And Behavioral Competencies Needed)
- Proficient in use of computers and capability to manage computerized HR system.
- Team player having excellent communication and inter-personal skills.
- Should possess good knowledge of Egypt Labor Law and visa/work permit procedures.
- Pleasing personality which reflects the corporate culture
- Minimum Qualifications/education And Experience
- Should possess a degree from a recognized university (preferably with HR qualifications)
- Minimum 3 – 5 years Talent Acquisition experience in a reputable company, preferably in industries of hospitality, retail, fashion and/or familiar with mass hiring.
- Fluent in English and Arabic
*******************
Film & Distribution Sales Manager , cairo-Egypt
- Develop a sales release strategy for each film ensuring the release date for each film is optimised, agreeing any opportunities or recommendations for date changes with Regional Office.
- Manage and execute each film’s release terms and distribution contracts.
- Work with GM, manage Terms negotiations with Exhibition and ensure film profitability is maximised wherever possible to do so.
- Prepare market analyses and inform management of competitive environment, threats and opportunities in the Territory.
- Ensure holdovers are maximised each week and that films of different types and earning potential, are always a high priority for Exhibition.
- Manage new licensed titles for registration and censorship in the Territory, re-clearance or withdrawing due to rights or censorship updates, including direct communication with clients on notification of dates and other contractually required terms.
- Ensure team are aware of all key releases and plans in the pitching of titles for selective platforms.
- Conduct analysis on data regarding film performance post release and provide recommendations and solutions.
- Update weekly, monthly and annual report on film performance in the Territory.
- Work closely with Regional Office and the Marketing Team, to identify trailer targets and ensure that Trailer placement is maximised at all times.
- Support the Marketing Team as necessary to ensure that all forms of Trade Marketing (POS, digital POS, promotions, online and social support) are maximised wherever possible.
- Window management for all film releases, including current features, premiers and promotional activities.
- Coordinate the receipt of assets, whether by shipped hard drives or internet delivery, performing and initial quality-control review to ensure all is in order, technically satisfactory and ingesting the assets into the supply chain workflow.
- Manage all data collection from Rentrak and Exhibition to support the weekly forecasting process and ensure effective internal and external reporting on a regular basis.
- Ensure every film is booked into appropriate Exhibition screens as widely as possible, maximising the use of relevant formats, for as long as is possible to maximise box office returns for every film.
- Oversee the full censorship and certification process ensuring that all films are approved and certified by the censors advance of release dates to ensure that all DCPs are delivered to exhibition on time as per the sales strategy.
- Work closely with the Censors and Regional Office to minimize the need for KDM based edits or Pan and Scan edits thus minimizing risk to profitability.
- Ensure that all DCPs and KDMs are ordered and delivered to Exhibition on time and collected as necessary in accordance with guidelines from Regional Office.
- Be a visible, reliable figurehead within the Sales function internally and externally.
- Lead the team, following the values, mission and vision, and consistently displaying integrity, and developing, empowering and motivating the team to meet the agreed strategic goals.
- Contributes to team success, interaction and motivation in addition to volunteering for team, cross team and departmental projects
- Ensure that team members are appropriately coached, reviewed and developed in accordance with established development plans.
- Pro-actively manage potential risk and effectively oversee the current, identified treatable and accepted risks relating to the operations division.
- Develop strong positive working relationships with all key internal and external stakeholders, including exhibitors, government and censorship agencies, other Distributors, Fox regional office, Future Entertainment personnel and key MAF Cinemas personnel.
- Develop excellent working relationships with Regional office, especially with the Sales Manager and ensure that all communication is constructive, pro-active, very timely and well informed.
- Liaise between Licensor, Servicing and Finance to ensure all contractual obligations have been fulfilled.
***************
Marketing Executive, Dubai-AE
Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role PurposeThe purpose of this role is to support the Shopping Malls Centre of Excellence (COE) Marketing team in building our brands using insights and market data to inform our strategies. We create campaigns that lead to increase in footfall, sales and/or brand equity and that are executed on a cross-regional, regional or COE level.
Key Responsibilities And Accountabilities
Perfectly fluent in both written and spoken English is a requirement. Written and spoken Arabic is preferred.
Fully proficient in Microsoft Word, Excel, and PowerPoint.
Role PurposeThe purpose of this role is to support the Shopping Malls Centre of Excellence (COE) Marketing team in building our brands using insights and market data to inform our strategies. We create campaigns that lead to increase in footfall, sales and/or brand equity and that are executed on a cross-regional, regional or COE level.
Key Responsibilities And Accountabilities
- Marketing Strategy:
- Demonstrates the knowledge and ability to gather insights and market attributes through internal and external sources to assist with the formation of marketing strategy
- Contributes ideas and analysis (such as impact) that is relevant to each category, project and target segment and helps develop targeted campaigns
- Marketing implementation and regional campaigns:
- Demonstrates the ability to use insights and market attributes to support in creating informed briefs that are comprehensive and conducive to a 360 campaign
- Assists with the development of innovative activations that elevate each platform to become revenue generating or equity building for the malls
- Manages each toolkit, from planning content, proof-reading, sourcing open files and circulating to internal stakeholders in a timely manner
- Collates and compiles periodic marketing reports, such as variance reports and forecasts, for further analyses and evaluation
- Adheres to the brand guidelines while undertaking marketing tasks/activities
- Development Marketing and Launch campaigns:
- Assists in creating brand strategy for each developing project, based on market studies and GAP analysis
- Liaises internally and with marketing agencies to oversee the design and production of marketing content including collaterals, such as brochures, web content and presentations
- Supports in developing marketing deliverables pertaining to mall inaugurations including creative campaign, media campaign, website development, tenant communications and others
- Document and agency management:
- Manages the quality of work delivered by all agencies and the timeliness of delivery, and provides feedback to senior management
- Demonstrates the knowledge and ability to use templates to capture information, collect and archive documents
- Uses relevant templates or creates new templates to capture, organize and present data
Perfectly fluent in both written and spoken English is a requirement. Written and spoken Arabic is preferred.
Fully proficient in Microsoft Word, Excel, and PowerPoint.
*************
E-Commerce Operations Manager, Dubai-AE
The Operations Manager E-Commerce is responsible of managing the day-to-day execution of company’s E-Commerce Operations; which includes Picking, Marshalling, Dispatch and Last Mile activities. He / She should drive the team to increase the efficiency and work towards the organizational goals. Also, liaise with the store and make sure that the customers are fully satisfied with the online service in terms of on time delivery, freshness, quality and fulfillment of their order.
Operations
Operations
- Manage the day to day e-commerce fulfilment operations including last mile.
- Lead picking, dispatch and last mile teams to ensure all activities are performed effectively and seamlessly.
- Manage 3P delivery service providers.
- Ensure coordination of operations team, commercial team and IT.
- Monitor the production KPI’s and work towards continuously improving it.
- Manage the ecommerce operations in compliance with policies established by CRF Majid Al Futtaim.
- Contribute to the internal communication of the company strategy and objectives.
- Understand, evaluate and problem solve for logistics, operations and other system process hurdles.
- To anticipate the capacity requirements (materials, assets, human).
- Manage customer service function with in the store.
- Manage cash handling process.
- Should handle multiple locations across different emirates & ready for travelling to oversee the daily operations.
- Sets appropriate control mechanism to ensure budget compliance and takes corrective measures when necessary.
- Ensures budget compliance and proposes corrective measures when necessary.
- Ensure measures are taken to load goods on-time as per schedule defined by last mile department.
- Proper packing of goods inside delivery crates to avoid damages for customer.
- Adequate actions taken to maintain the cold chain of goods inside the operation and proper segregation of goods in delivery crate.
- Accuracy of the delivery quantities with implementation of QC audit as per defined control by loss prevention.
- Guarantee a clean and organized fulfilment area.
- Respects the procedures in accordance with the DOA.
- Proposes and takes necessary measures towards continuous reduction of the operational costs.
- Sets appropriate control mechanism to ensure budget compliance and takes corrective measures when necessary.
- Ensures budget compliance and proposes corrective measures when necessary.
- Create Cost Per delivery awareness amongst the team and continuously working towards reducing it.
***********
Programme Design Manager, Dubai-AE
TitleROLE DESCRIPTIONCodeProgramme Design Manager
Role Holder (if Currently Filled)Role archetypeDivision/DepartmentGrade/LevelMAF Holdings – Loyalty
Reporting toLocationSenior Manager – Strategy and Product
Dubai
Managing/Leading (if Applicable)Date of last revisionV1. 08.02.20
Role PurposeAs a key member of the Strategy and Product team, this role will be responsible for driving the loyalty programme design, product strategy and delivering its ambition, ensuring the programme stays innovative and exceeds customer expectations.
Role Details – Key Responsibilities And Accountabilities
Role Holder (if Currently Filled)Role archetypeDivision/DepartmentGrade/LevelMAF Holdings – Loyalty
Reporting toLocationSenior Manager – Strategy and Product
Dubai
Managing/Leading (if Applicable)Date of last revisionV1. 08.02.20
Role PurposeAs a key member of the Strategy and Product team, this role will be responsible for driving the loyalty programme design, product strategy and delivering its ambition, ensuring the programme stays innovative and exceeds customer expectations.
Role Details – Key Responsibilities And Accountabilities
- In collaboration with stakeholders in the SHARE programme and Business Unit teams, define the loyalty product strategy, including but not limited to product feature expansion and the product roadmap.
- Benchmark SHARE on an ongoing basis to ensure delivery of a globally leading product that lives the values of the MAF Group – Bold and Together.
- Identify and track competitor activities in programme design and innovation regionally and globally to keep on top of market developments and associated impact on product design.
- Build market-leading products and features and drive continuous product improvements ensuring the use of product and customer design methodologies.
- Support the SMS&P in defining and delivering the overarching loyalty customer experience, including detailed business requirements, working closely with Member Engagement, Operations, Digital, CX and BU teams.
- Prepare product documentation as required to support decision making and product design
- Drive product delivery through project ownership and co-ordination with Digital, Technology and Business Stakeholders
- Monitor the cost and performance of SHARE benefits and features to ensure that the programme is delivering on its objectives
- Contribute content for loyalty presentations for multiple stakeholder forums
- Support Senior Manager S&P in preparing and delivering an ambitious yet achievable loyalty programme product strategy
- Continual programme improvement driven by feature and product additions and enhancements
- Positive feedback from internal stakeholders on the impact of the loyalty programme on the business units, their departments, and the wider MAF ecosystem
- Positive feedback from customers on product features
****************
Talent Acquisition Specialist, Cairo-EG
Job Purpose
- Provides support to the HC Manager in delivering the full life-cycle of recruiting from sourcing, screening, advertising, and selecting qualified candidates for the company in an efficient and cost-effective manner.
- Being the public face of the company during the recruitment process, so they must ensure positive candidate experiences from the initial application to the final on-boarding process.
- Helps in identifying key performance factors, develop sourcing pools and establish interviewing criteria.
- Responsible to proactively create applicant pools and talent pipelines by posting job ads through job boards, social media, state employment agencies, professional associations and employee referral programs.
- Acts as an Employer Branding Champion, building relations with relevant Universities, Institutes and identifies and plans participation in relevant career fairs.
- Reviews Job Descriptions with hiring managers and department managers before posting job ads internally/externally.
- Evaluates applications, screens resumes, conducts reference checks and completes initial phone interviews and undertakes first round of interviews.
- Coordinates the review / placement of “internal vacancies” and thereafter assists in the process including organizing interviews & thereafter communicating to all internal applicants.
- Maintains a database of shortlisted candidates for all functions/business units.
- Prepares offer letters for the selected candidate(s) as per approved terms and conditions and DOA.
- Coordinates interviews for all positions including communication with candidates, booking meeting rooms, hotel/ travel booking & preparation of interview documents.
- Tracks the progress of appointees till their joining & provides company information/answers queries as required.
- Coordinates the process of reference & back-ground checks of short-listed candidates and checks their education record/documents. Coordinates with recruiting agencies for approved vacancies for sourcing candidates.
- Places advertisements, as required, on various social networks, respecting the guidelines of job posting
- Maintains a data base of approved recruitment agencies, information about rates and reviews & checks the agency invoices before payment if any.
- Regularly evaluates the sourcing channel effectiveness of recruitment sources including various media sources and recruitment agencies based on past performance/response.
- Prepares regular recruitment status reports.
- Assists HC Manager with induction /orientation of new employees.
- Responsible for maintaining all relevant recruiting documents for audit including interview forms, declaration of relatives, reference & background checks, etc.. updated and filed properly.
- Maintains awareness of competitor practices, industry trends and recruitment standards.
- Miscellaneous other tasks as reasonably required.
- Proficient in use of computers and capability to manage computerized HR system.
- Team player having excellent communication and inter-personal skills.
- Should possess good knowledge of Egypt Labor Law and visa/work permit procedures.
- Pleasing personality which reflects the corporate culture
- Should possess a degree from a recognized university (preferably with HR qualifications)
- Minimum 3 – 5 years Talent Acquisition experience in a reputable company, preferably in industries of hospitality, retail, fashion and/or familiar with mass hiring.
- Fluent in English and Arabic
**************
Senior Software Engineer - Android, Amman-Jordan
At Majid Al Futtaim Digital, we are obsessed with building intuitive, engaging and truly transformative experiences that create great moments for our customers, every day. As Senior Software Engineer Android, you’ll play a pivotal role in bringing this vision to life. As a part of the Engineering team, reporting into the Technical Delivery Manager Android, you will be assigned to a Feature Team as the Android Developer and will have a clear backlog of features that will need to be developed. You will work closely with others within the feature team to frame problems, to develop the right solutions and ultimately ship great software.
We are looking for Senior Software Engineer Android responsible for the development and maintenance of Android applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential
The job description will require to:
· Translate designs and wireframes into high quality code.
· Design, build, and maintain high performance, reusable, and reliable Java code.
· Ensure the best possible performance, quality, and responsiveness of the application.
· Identify and correct bottlenecks and fix bugs.
· Help maintain code quality, organization, and automatization.
· Solid understanding of the full Android development life cycle.
· Recognizes and understands use of design patterns for intermediate applications. Participates and provides feedback in design reviews.
· Develops code for intermediate modules, following documentation and development standards.
· Applies usability and future state architectures to develop technical components according to design specifications.
· Assists Quality Control personnel with functional tests.
Skillset (job specific technical skills and behavioral competencies needed)
· Native mobile application development on Android with fluency in Jave, RxJava, Kotlin, Android Studio, Android NDK, JUnit
· Multi-Threading and Background services.
· Experience with memory management and memory/performance profiling.
· Applied understanding of resource constraints including battery life, network availability, etc.
· Familiarity with JSON, REST-based APIs, XML, JavaScript, and interfacing applications to server-side API’s.
· Knowledgeable about common backend system integrations and web services.
· Experience with Gradel, Maven, and Android build tools.
· Has shipped and maintained apps, knowing ins and outs of Google’s store submission process.
· Design-minded attention to user interface implementation.
· Strong knowledge of Android UI design principles, patterns, and best practices.
· Experience with most features of the Android support libraries and popular third-party libraries.
· Experience with offline storage, threading, and performance tuning.
· Design and implement software algorithms. A knack for benchmarking and optimization.
· Proficient understanding of code versioning tool such as Git
· Familiarity with continuous integration.
· Implement high quality code, meet development schedules, troubleshoot and debug code.
· Ensure new code, features and software product meet acceptance criteria.
· Thinks Group
· Drives Impact
· Fosters Innovation
Minimum experience 6 - 9 Years in a similar role
Minimum Qualifications/education Bachelor’s degree in relevant field or equivalent professional experience
***********
Retail Supervisor, Cairo-EG
Function Purpose
Mystery Shopper
Great place to shop
Commercial/BusinessYearly Activity planning
Audit reviews
PeopleOHI goals
Great place to work
FinancialSales Target
Hours Target
Profit Target
SPH Target
- To drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new guests. This is achieved by working in partnership with our guests and other functions to:
- To ensure the smooth functioning of the retail outlets, Snow Pro, Seasonal Shop, Snowflake, Ice Cafe and other retail and F&B Locations.
- Understand and match guests’ needs and expectations now and, in the future,
- Our aim is to motivate our guests to visit us more frequently and increase SPH on every transaction because they trust us to make their experiences magical and memorable; as every guest counts.
- I am the retailer’s voice and F&B manager in my store. I influence my team and colleagues by showing them how we can work Together to make “Great moments for everyone everyday” for all our Guests. My driving passion is to create an enjoyable and successful selling experience in the department and encourage our guests to return more frequently.
- To ensure that the snow pro shop is run and maintained properly, and that high standards of customer service and product offer are delivered in all areas of Ski.
- To ensure that all F&B outlets as designated is run according to its schedule on time, the outlets are maintained properly, all the outlets are well stocked with its products and offerings, that high standards of food hygiene, food safety, customer service are delivered in all areas of Ski.
- To ensure that all the Retail and F&B back office reports, Monthly Retail & F&B report prepared.
- To attend and ensure that all the Retail and F&B stock count inventories are properly taking place and in accordance with MAFV asset control procedures and goals.
- I lead and manage my team and work with colleagues to understand our local competitor retail and F&B offers, our guest’s behavior and their personal situations, and use these insights to improve our guests experience.
- My priority is to work with my team to secure a great experience that will make it easy convenient for our guest to enjoy the outlets throughout the day and encourage repeat visits to the site, by ensuring that product is Clean, Tidy, Priced and Available at all times .
- I ensure all Ski Egypt shopping tools are in place, in the right quantity and available within the department.
- I work with my team and other functions to promote and encourage a guest-focused culture throughout the store to ensure we are first choice for snow leisure and destination for the whole family.
- I always look at the site through the eye of our guests commercially and walk the floor during different times throughout the day to ensure staff & operations are smooth and attentive to our guests needs. I use this opportunity to talk to my colleagues, giving input and encouraging their feedback.
- I regularly meet with our guests to learn from their experiences, ideas and views to improve their experience.
- I interact with guests to make their experience magical and memorable.
- I ensure with our facility we take a responsible, understanding and friendly approach to guest’s complaints always showing sympathy and empathy.
- I monitor waiting times and work closely with my team and other functions to improve scheduling in the department to reduce waiting times. I also provide solutions in place to handle unexpected increases in waiting time involving a meet & greeter.
- I ensure we build strong guest relations over time by optimizing the potential of our loyalty programs.
- I work with my team and the store team to ensure they make the total experience family friendly and understand the positive impact this has on our business.
- I ensure the department is always a safe and secure environment for visitors and co-workers.
- I constantly monitor our performance against budgeted goals, adapting and taking action when required within the department.
- I ensure all guest initiatives grow our business and support the sustaining of long-term profitability, always considering the impact on customer satisfaction within the department.
- I deliver on my agreed goals and Key Performance Indicators (KPIs) by: analysing my KPIs and working with my team to create meaningful actions to achieve budgeted goals. Controlling costs through working in a lean, simple, cost-conscious way using good examples and solutions, and encouraging my team and my colleagues to discover more effective ways of working.
- I ensure correct reporting to finance on a daily, weekly, monthly, quarterly, yearly basis.
- I ensure correct results in revenue reports and services.
- I ensure Invoice of all credits through the proper procedure and ensure all paperwork regarding credit are dropped in the cash drop for finance purposes.
- I support in creating, implementing and monitoring daily, weekly and monthly targets.
- I will track and evaluate performance by outlet and by department, report these findings to my HOD and Operations manager on a daily, weekly, monthly, quarterly, yearly basis.
- Manage the stocks regarding best sellers, out of stocks and sizes with the emphasis on stock turn.
- Ensure correct receiving and cash management procedures are in place.
- Ensure that oddments and soiled merchandise are cleared from the store on a regular basis and correct write-off process is followed
- Ensure that transactions are carried out as per MAF company guidelines.
- Ensure proper stock control procedures are in place and conduct regular inventory counts to ensure stock file accuracy across the year.
- Control all store related expenses.
- Putting measures and procedures in place to save on expenses
- Ensures security and protect company asset security at all times
- I provide an inspiring and motivating direction for my staff and engage them fully in the tasks of the department and generating sales growth.
- I create an environment where the MAF culture is strong and where the diversity of our customers and co-workers is valued.
- I recruit my team through MAF values by identifying what skills are needed to get the job done as well as what motivations and capabilities will compliment my existing team.
- I Contribute and implement the induction and training program for my department.
- I ensure my department have the right number of staff in the right place at the right time to run the areas successfully, and follow the correct reporting procedure for attendance.
- I am committed to the development of my team and together we agree on individual personal development plans, which reflect their business and personal development plans. I support them in achieving their career aspirations.
- I delegate responsibility to my team to help them grow and develop, according to their individual ability and experience.
- I create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues.
- I secure the training of my team to ensure they are well informed on guest service principles, selling techniques and commercially focused, product competent and support our guest overall experience.
- I secure guest-focused training throughout the department to ensure staff have the appropriate skills to meet and support our guest in the best possible way.
- I reinforce training objectives prior to and after formal training sessions and record all trainings.
- I actively promote the MAF social and environmental commitment and work with my team to understand how, together, we can contribute to sustainability.
- I actively lead and ensure that I have in place a living succession plan.
- I complete all personnel documentation accurately and on time.
- I ensure that grooming guidelines set by Ski Egypt are met by myself and my team.
- I set clear goals and expectations and make time to follow them up with my team.
- I reward good performance and take action to improve poor performance.
- I take an active role in the site management team and share my knowledge and experience, and encourage others to do the same to maximize our impact on our guests and business.
- I am responsible for my own development and look to my line manager for support in improving my competencies.
- I deputize on behalf of the Retail Manager
- I lead and manage my team and work with my colleagues in other functions to optimize the relationship with our guests in order to drive sales growth and sustained, long-term profitability.
- Knowing my local market and working with the management team to support commercial activities, which will convert more visitors to customers, and generate repeat facility visits, balancing our business needs with our customers’ needs.
- Using evaluated customer insights to build the department plans and actions to continually improve how we work with our customers.
- Working with other departments and store team to ensure the department is appropriately staffed at all times of the day.
- Encouraging my team to take fast actions on ideas to improve our customers’ shopping experience, act on customer feedback, regularly conduct competitive and performance analysis.
- Educate my team on Ski Egypt SOP’s, ensure they are read and understood
- Use the appropriate manuals from MAF leisure and entertainment and other global solutions to help the team maximize our guests’ shopping experience.
- Assist in developing, drafting and training operating procedures and policies (SOP’s) in accordance with good practice and all relevant legislation.
- Organizing a schedule of emergency practices for department evacuation in the event of an accident, fire alarm evacuation, etc. both prior to and after opening.
- Liaising with other departments to make sure their needs are meet on a commercial basis.
- Assist in undertaking inspections, audits, provide reports and information to attain the highest mark. I develop action plans and implement to support continual growth.
- Working with the Marketing department to offer an exciting and fun program of activities to meet guest’s needs and drive attendance.
- Ensuring my team leaders agree clear expectations and standards with their teams regarding routines and that they regularly follow up on these.
- Ensuring quality standards are met in store by focusing on the detail in order that the store is clean, tidy and functioning at all times of the trading day.
- I liaise with other departments such as IT and Finance to ensure the system is functioning correctly and report any anomalies.
- Develop and implement in-store promotions as well as national promotions with the Retail Manager.
- Continuously work on changing and enhancing product presentation in the store to create an inviting store display and encourage guests to purchase the products
- Ensure the correct use of the in-store PA system and media screens and sounds, ensuring they meet the marketing guidelines and works effectively.
- Ensure price changes and price tags are done on time and accurately.
- Ensure Electronics security tags are done on time and accurately on the Retail shop products.
- Ensure company signage parameters and signage in stores are consistent with regards font size, type and branding.
- Challenge, Implement and maintain Company merchandising principles.
- Create and Implements seasonal changes creatively and timeously.
- Ensures that all maintenance issues are solved timeously and cost effectively
- Ensure that company H&S policies and procedures are implemented providing a safe, hazard free working environment for guests and team members
- Clearly communicating the agreed plan to my team.
- Coaching my team to create individual actions plans for their areas of responsibility. Agreeing goals and Key Performance Indicators (KPIs).
- Following up the plans and communicating progress to my team and colleagues.
- Assist in finalizing operating equipment requirements and assisting my manager with procurement of these items.
- Performing and miscellaneous tasks as reasonably required.
- The MAF values reflect my own values and give me energy.
- I am passionate about growing business and people together using the experience and skills of our people in the best way.
- I am driven to exceed my goals.
- I enjoy working in a fast-paced and future-oriented environment.
- I have a desire to learn and want to improve my skills, using this to the benefit of Ski Egypt and for growing personally
Mystery Shopper
Great place to shop
Commercial/BusinessYearly Activity planning
Audit reviews
PeopleOHI goals
Great place to work
FinancialSales Target
Hours Target
Profit Target
SPH Target
- Ensure the smooth operations of an average of 1700 transactions per day
- Deal with all guest inquiries and complaints. Decision level up to cash refund.
- Average number of guest a day over 3000
- Responsible for the correct drop of daily revenues, of 24m EGP
- Flexible working hours are expected to meet the business needs.
- Travel internationally may be required.
- Previous experience of working in a customer, selling-focused successful retail industry, responsible for managing a small team.
- Proven ability to understand cause and effect of decisions.
- Ability to create and understand work brief’s and commercial calendar.
- Commercially driven.
- High competence on stock control and shrinkage.
- Proven ability on procurement of products, dealing with external suppliers.
- Interest in Skiing and making “Great moments for everyone everyday” with a demonstrable passion for customer service and the quality of the guest experience.
- Problem solving experience and Analytical and numerical skills
- Ability to prioritize and organize own work and the work of others in order to make the most efficient use of time available.
- A passion for getting the best for the customer.
- Experience of resolving guest complaints, resolving conflict and creating a win-win outcome
- Ability to set expectations and provide clear direction – goal setting.
- Ability to confront and manage poor performance.
- Ability to take commercial decisions based on local market information.
- Experience of customer-focused role within Ski Egypt or MAF.
- Health and safety and Duty Manager trained.
- An innovative mind with an eye for detail.
- Personable with excellent people skills.
- English language advanced verbal and written skills, Arabic desirable
- Computer literate with proficiency with Microsoft Windows and Office applications.
- Substantial ability to self-motivate and start with great sense of leading the team.
- Good verbal and written business communication skills.
- Good financial acumen with ability to formulate a plan, experience of setting and implementing action plans, setting and following up on goals
- Proactive person who is able to motivate others to achieve goals
- Ability to supervise and lead the team with no manager present
- Characterized with: passion, energy, drive, trustworthiness, delivery, process orientation and people focus
- Minimum 3 years’ experience in a supervisory or managerial role in retail environment
- Experience in managing a team
- Should at least have a Bachelor's Degree
****************
Tax Officer,Dubai-AE
Job Details – Key Responsibilities and Accountabilities:
The Below responsibilities will cover all current and future jurisdictions MAF Ventures operates in. Currently (6 GCC countries, Jordan, Lebanon, Egypt and Kenya)
* Ensure compliance with the tax laws.
* Will be the main liaison point for all tax advisors and tax auditors.
* Will be responsible for the preparation and successful completion of tax audits.
* Will be required to prepare and timely file the below tax returns or provide the necessary documents to the tax advisors to prepare the tax returns for all MAF Ventures entities based on the laws and regulations:
* Income Tax and Zakat - yearly
* Withholding tax - monthly
* VAT - quarterly & monthly
* Social Security - monthly
* Salary tax - quarterly & monthly
* Stamps duty (Lebanon) - within 5 working days of contract signature
* Municipality tax – monthly
* Any other taxes (capital gain, real estate….)
* Will be required to prepare the tax reconciliations for the returns submitted and maintain the files for each of the returns submitted for audit and reference purposes for a period of five years.
* Ensure withholding tax liabilities are optimized by taking advantage of the existing double tax treaties with foreign countries and across all jurisdictions.
* Will be responsible for Tax audit readiness for all businesses by ensuring the availability of all supporting documents and all tax filing for the previous years.
* Will need to provide a reporting dashboard on a monthly basis showing the tax compliance status in all jurisdictions.
* Coordinate with MAF Properties for VAT related issues and MAF Holding wherever necessary for taxation purposes and reporting purposes.
* Review the accuracy of the country-by-country reporting (CbCR) collected from all businesses which is required to be filed to comply with the transfer pricing documentation of BEPS(Base Erosion and Profit Shifting) .
* Monitor and review when necessary documentation at operational level to ensure tax compliance. This will include contract reviews / amendments, invoice documents, supporting and recharges from intercompany etc.
* Liaise and coordinate with FSSC AP/AR/GL teams and all business units finance teams to ensure that all tax entries have been recorded / captured for reporting and compliance purposes.
* Update the finance teams in all Business Units and FSSC about new tax laws developments and provide support to all tax queries raised by them.
* Identify tax problems or process deficiencies and propose solutions.
* Report directly to the Financial Controller of MAF Ventures.
The Below responsibilities will cover all current and future jurisdictions MAF Ventures operates in. Currently (6 GCC countries, Jordan, Lebanon, Egypt and Kenya)
* Ensure compliance with the tax laws.
* Will be the main liaison point for all tax advisors and tax auditors.
* Will be responsible for the preparation and successful completion of tax audits.
* Will be required to prepare and timely file the below tax returns or provide the necessary documents to the tax advisors to prepare the tax returns for all MAF Ventures entities based on the laws and regulations:
* Income Tax and Zakat - yearly
* Withholding tax - monthly
* VAT - quarterly & monthly
* Social Security - monthly
* Salary tax - quarterly & monthly
* Stamps duty (Lebanon) - within 5 working days of contract signature
* Municipality tax – monthly
* Any other taxes (capital gain, real estate….)
* Will be required to prepare the tax reconciliations for the returns submitted and maintain the files for each of the returns submitted for audit and reference purposes for a period of five years.
* Ensure withholding tax liabilities are optimized by taking advantage of the existing double tax treaties with foreign countries and across all jurisdictions.
* Will be responsible for Tax audit readiness for all businesses by ensuring the availability of all supporting documents and all tax filing for the previous years.
* Will need to provide a reporting dashboard on a monthly basis showing the tax compliance status in all jurisdictions.
* Coordinate with MAF Properties for VAT related issues and MAF Holding wherever necessary for taxation purposes and reporting purposes.
* Review the accuracy of the country-by-country reporting (CbCR) collected from all businesses which is required to be filed to comply with the transfer pricing documentation of BEPS(Base Erosion and Profit Shifting) .
* Monitor and review when necessary documentation at operational level to ensure tax compliance. This will include contract reviews / amendments, invoice documents, supporting and recharges from intercompany etc.
* Liaise and coordinate with FSSC AP/AR/GL teams and all business units finance teams to ensure that all tax entries have been recorded / captured for reporting and compliance purposes.
* Update the finance teams in all Business Units and FSSC about new tax laws developments and provide support to all tax queries raised by them.
* Identify tax problems or process deficiencies and propose solutions.
* Report directly to the Financial Controller of MAF Ventures.
*************
Associate Manager, Leasing, Dubai-AE
Role PurposeThe position is responsible for working closely with the Director Leasing to market new properties and manage existing ones in order to maximize the leasing opportunities and meet the corporate revenue targets.
Role Details – Key Responsibilities And Accountabilities
Assist the Director Leasing in establishing Leasing Objectives. These objectives will outline the amount of space to be leased, the time frame required to lease and the target rental rate to be achieved, appropriate merchandise mix compatibility and presentation.
Ability to provide recommendations for changes in the layout in order to maximize the leasing opportunities.
Ability to manage ongoing beneficial relationship with current and potential tenants, ensure enquiries are handled promptly and arrange site visits for potential tenants.
Assist in collating the information from other BU functions to provide inputs to feasibility studies including estimated rental value and potential tenant mix.
Assist in the preparation of the leasing agreements between the Company and the tenants, ensure completion of all documents and manage the renewal agreements as well.
Prepare regular leasing activity reports and the status of each negotiations held with potential tenants.
Work with the Director Leasing in liaising with Property Operations and putting a strategy for lease extension negotiations, finding where retail gaps exist and what retailers will best complement those already in the Centre.
Provide all necessary data / reports concerning to Lease Management as and when requested.
Maintain accurate filing of all Lease deals related information and agreement (both physical and on system e.g. Yardi / MRI and/or SharePoint etc.) so as to enable the team to refer the same with respect to rent collection / renewal / extension etc., as well as to serve as a point of reference in case of any litigation.
Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
Be the advocate and ambassador of aligning and cascading the MAFP values in the assigned area of responsibility and ensure that it is adhered to and exhibit the same all the time.
Minimum Qualifications/educationPersonal Characteristics and Required Background:
Role Details – Key Responsibilities And Accountabilities
- Bachelor degree in Commerce / Business Administration or equivalent
- Minimum 5 - 7 years’ work experience in managing Lease activities preferably in a reputed Retail / Real Estate companies in GCC.
ليست هناك تعليقات:
إرسال تعليق